Mohammad Mahaboob Ali

IT Support/Help Desk/ Desktop Engineer.
Dubai


Profile Views 339

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Skills
Handling Help Desk LAN WAN Office 365 MS Office All Software & Hardware Support AD Server Support Biometric Win 10 & 7 providing Support to Laptop MAC Mobile Devices IP Phones & Soft phones JABBER web applications support printer Support Asset Management
  • Experience
    6 Years
  • U.A.E Experience
    --
  • Industry
    Information Technology
  • Nationality
    Indian
  • Visa status
    Not Applicable
  • Qualification
    Other - Diploma in Computer Science & Engineering
  • Driving License: Indian
Other Matching Titles/Position
Industry Titles
Information Technology

Summary of Career

1. Accomplished and goal-driven IT Technical Support Engineer with 6 years of experience in technical support roles ranging from IT Help Desk, Server Support, Desktop Support in financial, customer service, and educational industries.


2. Skilled in Systems Troubleshooting, Installations, and Maintenance


3. Adaptable in fast-paced environments.


4. Top Customer-Service and Help Desk Skills


5. Worked In 10-User To 2000-User Environments


6. A Self-Starter Who Takes Initiative, And Provides Effective Support To Team Members And Clients


7. Expertise In Utilizing Technical Knowledge To Provide Support & Troubleshooting Techniques To Clients, Consistently Recognized For Providing An Exceptional Level Of Customer Service And Communication


8. Possess In-Depth Knowledge of Numerous Software Packages and Operating Systems


9. higher clients Satisfaction


10. Patient and able to walk customers through troubleshooting and repair process


Work Experience (Employment History)
Academic Qualification

Other 01 November 2014

Diploma in Computer Science & Engineering
Certifications
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