Experience as

• Employer

• From

  07 November 2018

• To

  26 January 2019

• Detail

  ? Receiving shipments in the warehouse.
  ? Sorting out them area wise.
  ? Calling the customer for confirming his availability.
  ? Handing over the shipments with respect and honor in the hand of customer.
  ? Computing the record of whole day’s activity in the warehouse at end of each day.
  ? Submitting the cash at the cash counter.
  

Experience as

• Employer

• From

  01 August 2010

• To

  07 March 2018

• Detail

  ? Receiving final payments from the patients.
  ? Calculating dental advance payments Inpatient and Outpatients.
  ? Distributing petty cash to drivers.
  ? Receiving purchase orders on the behalf of purchase manager.
  ? Taking taxi or transportation receipts from the staff and giving them cash in return.
  ? Keeping up to date currency rate list as some customer have other currency notes.
  ? Generating company wise collection report on the behalf of accounts department.
  ? Depositing hospital collection in the bank.
  ? Printing daily cash reports and handing over to accounts department.
  
  Reception/Call Center (Working in shifts)
  ? Greeting the customer with smile and gratitude.
  ? Fixing their appointments as per the physician.
  ? Enrolling their names for future appointments.
  ? Answering calls and giving concerned information.
  
  
  
  
  Customer Support Services
  ? Supervise Cashier and Receptionists as per their duty timing
  ? Making policies and rules to make patients satisfied.
  ? Keeping an eye on day to day routine work of the staff.
  ? Performing Standard and quality services for the customers.
  ? Handling complaint and suggestions from the customers and solve the accordingly
  ? Receiving corporate customers and treating them as per their requirements.
  ? Delivering the best service to all the patients/customers in the rush hours, listening their problems and sorting them out accordingly.
  

Experience as

• Employer

• From

  17 January 2007

• To

  30 June 2010

• Detail

  ? Keeping the record of passports and labor cards of the staff.
  ? Having record of expiry of visas and other documents of the staff.
  ? Depositing necessary documents in the labor office.
  ? Getting issuance of the new visas from the concerned office and submitting in the airport if needed.
  ? Worked as document controller.
  ? Answering calls on the behalf of Administrator.
  ? Performing day to day activities. Petty cash, checque issuing, checking posts and couriers on daily basis.
  ? Typing documents, Reports and other correspondence.
  ? Monitoring Emails and answering them accordingly.
  ? Invoicing to all major Insurance Companies i.e. Daman,Oman,Nas, Next Care, Fatima Health Care.etc
  ? Manage E-Claim to Insurance Companies.
  ? Perform receiving inspection of all medicines in Pharmacy and consumables under the supervision of Personnel Administrator.
  

Experience as

• Employer

• From

  01 October 2005

• To

  31 December 2006

• Detail

  ? Keeping in the system of those who are falling bucket wise under loans.
  ? Getting list of the defaulters of the bank and other companies.
  ? Tracking them through different sources.
  ? Negotiating with the defaulters and trying to take them on a level where they are ready for the payment or settlements.
  ? Performing day to day duties as trainee.
  ? Helping Assistant Bank Manager in opening new bank accounts.
  ? Preparing documents for the customers in arraigning mortgage for them.